Privacy Policy

Effective Date: 01 January, 2025.

SecurTap ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we may collect from you when you access our website, use our NFC payment solutions, interact with our services, or otherwise engage with us, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

  1. Information We Collect

  2. We collect various types of information to provide and improve our services. This includes:

  3. a. Personal Information

  4. We may collect personally identifiable information such as your name, email address, phone number, and payment details when you register for our services, complete a transaction, or communicate with us. This information is collected voluntarily and is necessary for us to provide our services effectively.

  5. b. Transactional and Payment Information

  6. When you make a payment or use our NFC-based services, we collect transaction details, including payment method, amount, date and time of transaction, and merchant details. We do not store full payment card details, as transactions are processed securely through third-party payment processors.

  7. c. Device and Usage Information

  8. We automatically collect information about the device you use to access our services, including your IP address, device type, operating system, browser type, and unique device identifiers. We also track usage data such as website navigation patterns, interaction with features, and access times to improve service performance and user experience.

  9. c. Cookies and Tracking Technologies

  10. We use cookies, beacons, and other tracking technologies to collect information about your preferences and browsing behavior. Cookies help us understand how users interact with our website, personalize content, and provide targeted advertisements. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  1. Providing, maintaining, and improving our NFC payment solutions and related services.

  2. Processing payments and verifying transactions securely.

  3. Enhancing customer service and responding to inquiries, requests, and complaints.

  4. Personalizing your experience by tailoring content and features to your preferences.

  5. Conducting research and analysis to understand user behavior and optimize service functionality.

  6. Enforcing our terms of service and complying with legal and regulatory requirements.

  7. Protecting against fraud, unauthorized transactions, and security threats.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  1. a. Service Providers and Business Partners

  2. We may share information with third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers, fraud prevention services, and customer support platforms. These third parties are contractually obligated to protect your information and use it only for the specified purposes.

  3. b. Legal and Compliance Requirements

  4. We may disclose your information if required by law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or regulatory authorities when necessary.

  5. c. Business Transfers

  6. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the new entity as part of the transaction. We will notify you of any such change in ownership or control.

4. Data Security and Protection

We implement industry-standard security measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to take precautions, such as using strong passwords and avoiding sharing sensitive information over unsecured networks.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  1. Access and Correction: You may request access to the personal data we hold about you and request corrections if any information is inaccurate.

  2. Opt-Out of Marketing: You can opt out of receiving marketing emails or promotional messages by following the unsubscribe instructions included in the communication.

  3. Data Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.

  4. Cookie Preferences: You can manage your cookie settings through your browser to control tracking technologies.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

6. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will take reasonable steps to remove your information from our records, except where retention is required by law.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: info@SecurTap.com
📍 Address: 123, Ozumba Mbadiwe Street, Lagos, Nigeria